At La Sombra Cigars LLC (d.b.a Philosopher Cigars), we take pride in the quality of our products and want every customer to be fully satisfied with their purchase. If for any reason you are not completely satisfied, we offer the following refund policy:
Returns
Products may be returned for a full refund within 30 days of the original purchase date.
Condition
All returned products must be sealed, unused, and in their original packaging in a resalable condition.
Refund Method
Refunds will be issued to the original form of payment once the returned item has been received and inspected.
Exclusions
For health and safety reasons, opened or partially used products cannot be returned.
Return Shipping
Unless the return is due to our error, customers are responsible for the cost of return shipping.
To initiate a return, please contact us at hq@philosophercigars.com with your order number and details. Once approved, you will receive instructions for returning your item.